Legal

Privacy Policy

Our privacy notice is part of our approach to transparency and protection of your personal information.

This Privacy Policy describes how Secuwall and/or its local entity in the United Arab Emirates, VIRTUAL SECURITY LAB CYBER RISK MANAGEMENT SERVICES L.L.C (“Secuwall”, “we”, “us”, or “our”, as appropriate in the context) collects, uses, and shares your personal information when you use our services, visit our websites and apps, and interact with us offline. It also explains your rights and choices with respect to your personal data.

Secuwall may provide certain cybersecurity solutions, risk management programs, or specialized services that are subject to unique or additional terms, privacy notices, and/or consent forms. These documents will explain in detail how Secuwall collects, processes, and protects personal or confidential information in the context of such offerings. For further details regarding any service-specific features, notices, or conditions, please refer to the applicable terms provided for those solutions and services.

Secuwall is the Controller for the processing of your personal data for the purposes described below.

How does Secuwall define Personal Information?

“Personal Information” means any data that identifies or relates to you as an individual, or could reasonably be used to identify you. Personal Information includes “personal data” as defined under under the UAE Federal Data Protection Law (see official reference https://u.ae/en/about-the-uae/digital-uae/data/data-protection-laws) data protection law, and may also include “Sensitive Personal Information” as defined below.

Examples of Personal Information include:

Name, email, mailing address, phone number, date of birth, gender, passport/ID details.
Professional credentials, employment records, education, and skills.
Financial data, transaction details, or contract information.
Online identifiers such as IP address, login credentials, cookies, or geolocation data.

“Sensitive Personal Information” includes information considered sensitive under UAE law, such as: genetic data, race or ethnic origin, religious or political beliefs, health data, biometric data, criminal records, or sexual orientation.

How does Secuwall collect Personal Information?

Secuwall collects information in several ways:

Information you provide directly – when you register, sign an employment contract, use our services, participate in events, or contact us.
From public or third-party sources – including government authorities, partners, social media, or service providers.
From your devices – automatically when you visit our websites, use apps, or connect to our systems (e.g., cookies, browsing data, IP address).
From business partners – when we jointly deliver services or share responsibilities.

How does Secuwall use and share Personal Information?

We use Personal Information for the following purposes:

To provide and manage our cybersecurity and risk management services.
To process transactions, contracts, and employment-related matters.
To manage customer, employee, and partner relationships.
To send communications, service updates, and support responses.
To comply with UAE laws and regulatory requirements.
To prevent fraud, security breaches, or misuse of our systems.

We may share Personal Information with:

Secuwall’s affiliates, branches, and subsidiaries.
Third-party service providers (e.g., IT, cloud hosting, payment processing, consultants, auditors, or legal advisors).
Government authorities or law enforcement, where legally required.

All third parties are contractually obligated to handle Personal Information with strict confidentiality and only according to Secuwall’s instructions.

Does Secuwall transfer Personal Information internationally?

Yes. Your Personal Information may be transferred to jurisdictions outside the UAE, including countries that may not provide the same level of legal data protection.

To safeguard your data, Secuwall implements appropriate contractual, organizational, and technical safeguards in accordance with UAE data protection law.

How long does Secuwall keep Personal Information?

We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted, anonymized, or archived.

Your Privacy Rights

Under UAE data protection law, you may have the following rights:

Right to access your personal data.
Right to request correction or deletion of your data.
Right to withdraw consent to processing.
Right to object to processing for marketing or other purposes.
Right to data portability, where applicable.
Right to file a complaint with the UAE Data Office or seek compensation for damages.

Please note: some rights may be subject to legal restrictions or conditions.

How does Secuwall keep your information secure?

We implement strict organizational, physical, and technical safeguards to protect Personal Information against unauthorized access, loss, misuse, or disclosure. Access is limited to authorized staff only, who are trained in data privacy and cybersecurity.

However, no transmission of data over the Internet is fully secure. We encourage you to exercise caution when sharing personal information online.

How can you contact Secuwall?

VIRTUAL SECURITY LAB CYBER RISK MANAGEMENT SERVICES L.L.C
Office No. 3503, Marina Plaza, Marina
Dubai, United Arab Emirates

Email: contact@secuwall.com

Updates to this Privacy Policy

Secuwall may update this Privacy Policy from time to time to reflect legal, technological, or operational changes. Updates will be published on our website with the revised effective date.